The Vineyard Group - Hotel Management Services - Hotel Management Company
The Vineyard Group - Hotel Management Services - Hotel Management Company

Our Services

Great people make great hotels

With our combined experience, The Vineyard Group can work with you in these key areas:


SALES AND MARKETING

  • National network of regional sales managers
  • Access to key consortia and agents
  • Website design
  • Search engine optimisation
  • Maximising enquiry conversion
  • RFP completion

OPERATIONAL MANAGEMENT

  • Monthly operational reviews
  • Industry benchmarking
  • KPI analysis and problem solving
  • Practical hands-on advice and coaching
  • Key personnel monitoring
  • Mystery shopper and performance reporting, and advice

FOOD AND BEVERAGE EXCELLENCE

  • Track record of delivering excellence
    - multiple awards including Michelin Stars, Cateys
  • Case study - Harpenden House
  • The WinePress Process
  • Market analysis and positioning
  • Focus on consistent service delivery
  • Menu planning and design
  • Vineyard Academy

REVENUE AND DISTRIBUTION MANAGEMENT

  • Local market analysis
  • Weekly remote revenue reviews
  • Central reservations centre
  • Bespoke training

PURCHASING AND FINANCIAL CONTROL

  • Guaranteed annual savings
  • Central purchasing platform
  • Bespoke systems management
  • to maximise your revenue

IT INTEGRATION

  • Central IT Manager
  • Graphic Design
  • Centrally hosted server option
  • Dedicated datacentre providing resiliience and office data storage
  • Ability to integrate within group setup plus maintaining standalone functionality

HEALTH AND SAFETY COMPLIANCE

  • Food safety training and reviews
  • Fire safety training and reviews
  • Health and safety training and reviews
  • Unannounced visits and inspections
  • Full compliance surveys and reports

HR SOLUTIONS

  • Cost effective manpower planning
  • Recruitment
  • Statutory training
  • Bespoke training and management development programme
  • Senior management development
  • Fully customized web enabled HR payroll system
  • Full legally compliant HR support
  • Succession planning and appraisal programme

MAINTENANCE AND PROJECT MANAGEMENT

  • Project management team
  • Building regulation compliance
  • Refurbishment and development advice and support
  • Maintenance support

GOLF, LEISURE and SPA MANAGEMENT

  • Advice and mentoring from
  • award-winning leisure and spa team
  • Golf management and sales consultancy
  • Growing your membership

Discover more about The Vineyard Group